Frequently Asked Questions

1. Do you have a physical store?

Not yet. We started out as a home-base cottage industry to engage my Autistic son with meaningful work. However, we do look to expand in the near future with pop-up store or tie ups with retailers.

2. The item I want is sold out! What should I do? 

Do drop us an email or whatsapp chat us with the item that you are interested in. Some items might be in the process of production, we will try our best to help. 

3. If I order 2 or more pieces of the same type, will they be exactly the same?

No, no two piece is exactly the same. We use real pressed flowers and leaves, every piece is uniquely different in colours and sizes. We will ensure that they are of a similar colour family within the same type of product. However, do accept the variations in the flowers types, size and colours as these are God’s beautiful creation and we will artistically compose them to present you the finished product.

4. Can I customised my order with specific flowers and leaves?

We are not able to match every specific flowers and leaves, as they are real flowers and leaves, even the same species will vary in size and colour tone. However, you may request for a colour family or state a range of colour tone that you prefer. We reserve the right to select the flowers type and sizes as it is subjected the stock availability. Please allow minimum of 14 days for any customised order.

5. Can I customised my order with specific word or logo?

Yes, we can customised your order with a specific word or name. You can also indicate the colour range of the flowers that you would like to have (please refer to Qn4 answer as well). However, we reserve the right to select the flowers type and sizes as it is subjected the stock availability. For orders with word, we will need a minimum order of 24 pieces. Please allow minimum of 20 days for production.

6. I would like to make a corporate order. Who should I contact?

For all enquiries on corporate orders, email jojomama.net@gmail.com or whatsapp chat us. We will do our best to fulfill.